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Mike was unbelievable friendly and talked me through his shipping process and the best way to reach him customer service deserves 5 stars alone
Seth Schifferdecker
17:16 12 May 22
Was confused about payment and Mike cleared all that up over the phone. Excellent service!
Devin Mitchell
21:18 03 Mar 22
Mark Anthony Valentine
17:23 08 Jan 22
Tammy Houk
23:03 27 Dec 21
Online purchase was a little werid but I got what I ordered! and Mike was very fast at responding to all my questions
Jonathan Harrah
14:27 14 Dec 21
Mike was the most informative and fantastic employee I’ve ever encountered at a smoke shop. We talked for some time while he gave me step by step instructions for my product and ensured me I would be successful. Such a great interaction that is so rare these days. They have it all here so I’ll definitely be back! Thank you so much Mike!
Kelly Boucher
21:26 29 Oct 21
Great little place. The owner is chill he showed me the most current vapes and made recommendations.
Bob Wick
01:17 04 Oct 21
Jazmine Alonso
19:22 02 Oct 21
Ben Johnson
17:36 02 Oct 21
Thank you so much Mat and JC! Best smoke shop!
Krazy k
15:41 02 Oct 21
Awesome customer service from Mike. Very quick responses. He truly cares about his customers and will help you out when he can. If he can’t he gives you thorough explanation on why. Highly recommend! He’s a very trustworthy source. Never had a issue with Ark Smoke Shop. And will continue to buy from this awesome guy!
Wesley Storts
21:24 20 Aug 21
Awesome experience with this place, Mike the owner helped me out. Answered all my questions and helped me out
Alfred Garoni
02:22 18 Aug 21
Here's the deal: Mike has been here serving the community for a long time, and there's a reason for that. Actually, there are several. But you have to meet him to know. He's had my business for many years because he rocks! He pays attention to each customer intently. He studies his products and doesn't just sell what's cool and popular. He cares. He shares his knowledge so that you can make your best informed decision. Take a ride on the Ark. You'll be glad you did!
Duayne Howard
14:47 13 Aug 21
Had a great experience with talking with the owner. I bought some CBD flower and hemp wraps and I must say it's smooth and I enjoyed it. My first time trying CBD flower and I am pleased. Thank you!
Krista Williams
01:04 28 Jul 21
Ben Collins
22:02 30 Jun 21
Started at the website, and had some further questions, called the number listed and I got the guy in charge on the phone no problem, was very helpful and pleasant to deal with, took his time ensuring I was taken care of, highly recommended, check them out 👍
Matthew Wood
17:11 22 Jun 21
Lean WRLD
22:11 29 May 21
Kavi Kowlessar
22:33 27 May 21
Julie Wexler
15:18 17 Apr 21
A gem in the valley. Honest owner who is very knowledged. Will be coming back!
MR BP
18:11 07 Apr 21
I ordered 4 of the Big Bar Duo’s , awesome product especially for the price, totally worth it! Ordered Thursday 3am received a tracking number by Noon & my products were delivered Monday. Super convenient & an easy ordering process, will definitely use them for all my vape/cbd needs. Thank you guys!!
Franchell Carter
06:46 23 Mar 21
Have ordered 3 times, and every time is superior to anywhere else PERIOD! Two of the times the orders were immediately shipped out the same day or the following morning! The third time USPS had an issue on their end, he communicated to me IMMEDIATELY and followed up with me after he spoke to USPS! He goes above and beyond on EVERY ORDER! He communicates every step of the way! Even though there’s that extra step for payment, I’ll take the extra step anytime for the superb customer service and efficiency!! 10 out of 10 would recommend!!!!
Cortney Brooke
02:11 09 Feb 21
Great responsiveness, prompt delivery, excellent service. Went above and beyond when the quality of what i was ordering wasn't to their quality standards they reached out and we came to an agreement easily.Great job everyone, especially Mike.
Jack Dawson
02:49 02 Dec 20
Raul chaidez
00:14 22 Nov 20
Linda Juchnik
22:46 20 Sep 20
Great selection, amazing customer service, fast shipping. I’m impressed and would definitely recommend Ark Smoke Shop.
Lyndsey Gallet
19:31 23 Jun 20
Amazing service, always willing to go the extra mile for his customers, Mike is one of the few examples left that really differentiates independent owned shops from other shops. It's the personalized to every one of his customers and always willing to help. Thanks Mike for your continued amazing service and personality
Marc A
23:03 02 Jun 20
Great communication, and fast shipping! Highly recommend
Andrew
05:38 02 Jun 20
Great communication all throughout, perfect shipping and arrived early despite current events. would shop again :)
marceline
20:02 21 May 20
Eddie Narvaez
02:02 03 Mar 20
Great little spot. Friendly staff, great prices! Willing to bargain! They have a few dokha starter packs. Glass bangers also
Courtney Ferguson
01:29 14 Feb 20
Okay, by far Mike is my favorite person awesome guy great shop, if you want to be safe and you want a place you can trust then Ark smoke shop is a go to. Would recommend this place to anyone who wants great place with great products.
David Cabessa (Imagine Graphics Co.)
20:05 07 Jan 20
Mike is so helpful and easy to work with! I always get my packages quickly with no fuss and great products at amazing prices! Highly recommend!
Jen
05:50 24 Dec 19
Amazing customer service! George was so polite and helpful and I received my order way before expected! Thanks!!
Heather Johnson
23:05 09 Dec 19
Great selection of pieces & juices, even better customer service--when I had questions or concerns, Mike emailed me back within an hour. Highly recommend online ordering, package was shipped speedily, securely, and discreetly. Will be shopping here again for sure!
Mackenzie Reynolds
21:31 07 Dec 19
Was great! Bought more than I thought cuz it had good stuff
Jesse Leach
23:07 02 Dec 19
The employee was very nice and helpful. I think it would been nicer with more if a selection of what I was looking for. But great place.
Penny Bially
01:59 05 Nov 19
The guy who runs this shop will guide you with care to what you’re looking for, unlike most shops. I don’t even live close and I still make the trip out here to make purchases and have really genuine conversations. Great place, Baller of a guy.
Douglas Thorp
21:21 28 Sep 19
Went here for the first time yesterday. Was beyond pleasantly surprised by the selection considering the size of the store. I didn't get the clerks name but he was so knowledgeable, friendly, & welcoming. I'll no longer need to visit any other smoke shop - this is my new favorite spot! :)
Victoria “Vikki” Langford
23:22 04 Sep 19
I highly recommend this place. The products are awesome, the owner really knows his stuff and has such awesome vibe. LOVE IT.Its the only place I go.
Austin Stidham
19:20 12 Aug 19
Super chill vibe. Prices are competitive. I found this shop by accident, I was at the pool shop next door. But I'm so glad I did. They have a wide selection of eliquid or ejuice and friendly service. Great spot.
Olga Fayman
03:21 11 Aug 19
You will not find a nicer more knowledgeable smoke shop. Their selection is perfectly diverse for all your smoking needs from vape juice mods tank to pipes and tobacco and hookah. Friendly service and competitive pricing. It's so hard to find the nunu sikary disposable tanks and they have them here. Will definitely be back. Highly recommend.
REL R
03:53 06 Aug 19
Billy Taglis
00:58 11 Jul 19
Lots of great products, plus the owner is super smart, helpful, and friendly. Definitely a go-to place!
Dante Armitage
19:03 18 Jun 19
Alma
18:30 06 Jun 19
A little pricey but overall good experience.
Gary Renderos
04:21 05 Jun 19
Wanna be treated with respect.. not feel awkward or unsure of what you are supposed to call it, its fine.. the owner is very helpful.. no pushing to buy. Just an understanding, polite man selling quality items for competitive prices. Hands down best place for anything to do with smoking! Granada hills number one smoke shop! He cares about the quality of your glass.. you can get a great piece regardless of your budget.. if you have a chance to go in there....do it!
Ryan Aleck
05:04 29 May 19
Mike is the man. I have been coming here for years and can't say enough how honest, friendly, and helpfulMike is. Love this place. You won't be disappointed!Hard to find true friendly service and this is the spot.
Ely Jaffe
01:17 02 May 19
Where do I start? I've been looking to try cbd for a while now but was hesitant since I didnt know much about it. I looked for shops around my area and came across this shop. Mike helped me out every step of the way, answered all my questions and even took the time to show me how to properly use the oil. Hands down the best shop in the valley and will definitely come back when I need to refill on my oil. Thank you mike!
uriel yanez
04:07 27 Mar 19
Best shop ever! Friendly staff and great customer service. Even threw in a free drink after my purchase.
gabe c
23:41 24 Jan 19
Mike H
03:31 05 Jan 19
Mike really cares about his customers. Stop by and you will thank me later
Hovig Koltougian
17:28 01 Dec 18
I have been suffering from some pretty extreme anxiety my entire life. I’ve seen doctors, been on all the terrible meds and my life has always been challenging until I found CBD. Great stuff!! Literally a life saver but I quickly realized that I couldn’t afford it!! I searched and searched and found Ark Smoke Shop online. I couldn’t believe the prices.. thought it was to good to be true. I had a ton of questions so I emailed the support email listed on the website and I got a response with in the hour from the owner himself!!! Mike’s customer service was exemplary!!! This guy won my business for a life time!!! Not only did he answer every question I had through about 10 different emails back and fourth but he always got back to me SO quickly it was actually unbelievable. On top of ALL of this there is even more!! Because I bought two units of CBD he added a free battery and gave me 5% off my order just for the sake of doing it!!! This is by far the best experience that I have had in this industry and I will be recommending Mike and his shop to everyone of my friends and family who also suffer from anxiety and are seeking natural remedies as opposed to “Big Pharma’s” narcotic medications. Thank you so much Mike!! You seriously Rock My Socks Man!!! Also shipping and payment where a safe and quick, If I could give 10 stars I would but 5 was the limit. Seriously check this buisness out you won’t be sorry!!!
Josh Alvino
10:50 10 Nov 18
Great place. Lots of selection. Mike is great , honest and helpful. Love this place. The only place in the valley that has my flavor juice for vape.
Nayla Hamideh
18:08 01 Oct 18
Very knowledgeable, great atmosphere.
BEACH BUM Boats
01:10 16 Sep 18
Mike was awesome, friendly, and extremely helpful. I overheard him giving a person new to vaping some sound advice. Wish I had spoke to him when learning the ropes. Keep shining his light young man!
vince kelly
00:07 19 Aug 18
Great quality & prices. Owner is very knowledgeable about all products and strives to help each person meet their individual needs. Highly recommend!!
Jamie DeRosa
18:36 27 Jul 18
This place is the BEST in town!! Great customer service and everything you could want in one place. I never leave disappointed.
Shane Bell
22:37 20 Apr 18
My favorite one stop shop!
Saints Vapor
21:37 20 Apr 18
Mike the owner is great. He will take the time to explain and answer all your questions. He will make sure you are satisfied with your purchase and completely understand all of your options. They have good prices and there is always a good deal with something on sale. Best head shop in this area of the valley
Mark Griskey
14:34 11 Mar 18
This place is low key. I love it. The owner is very knowledgeable and friendly.
Chuck Coffey
23:24 30 Jan 18
Always great customer service!
Erica Wise
06:36 11 Jan 18
Just perfect products, the guy who runs the place is one of the most down to earth people I have met.I very highly reccomend this place to anyone!
Figitty Fau
00:18 07 Jan 18
Daniel Strickland
02:53 09 Nov 17
Best Smoke shop around. Mike is the owner and he is way cool. Very knowledgeable about all products and has great deals!
Steve Paul
22:28 10 Oct 17
Megan Cekic
23:50 09 Sep 17
Super informative abt what youre buying. He really cares. That's so rare. Fantasic kratom. I'll definitely be coming here again.
Bethann'e Roche-Aimn'Dreemon
02:10 13 Jul 17
Best shop i know! Hands down. Lots of selection, great friendly staff, super low prices.~GO CHECK OUT ARK SMOKE SHOP~Right now! I highly recommend it!
Dave B
05:08 02 Jun 17
The customer service is on point very knowledgeable & respectful
Scott Griego
05:30 31 May 17
They stay open later then most shops like this and the owner Mike is awesome I highly recommend stopping by
Joe A
21:36 04 May 17
"Great prices, quality products, excellent customer service and follow-up. Hard to find all three of this togeather these days :)"
Travis Duncalf
02:16 17 Apr 17
Great customer service, very knowledgeable
Vicente Enriquez
04:00 25 Feb 17
great guys all up to date stuff
Andrew Vasquez
02:43 20 Feb 17
Mike is always very helpful and professional. My fiance and I always look forward to visiting his shop because of how awesome he is! His shop is the best in the valley!! We really appreciate the service we get from him & love how he has a vast variety of items. He has the best vape and hookah flavors ever. He cares a lot about his customers!! You will always get the highest qaulity items from him. I highly reccomend every one to visit him for all their smoke needs!
Sato S
05:22 17 Feb 17
Jorge Sanchez
07:46 09 Feb 17
"This is a great company to do business with! Very knowledgeable and great prices! You can't go wrong stopping in here no matter what you're looking for!"
Anthony Marzola
20:47 30 Jan 17
The only one I know of that is open late, love the shop!
Dee
07:08 10 Nov 16
Owner is super professional, good place for small things.
Dom Courchesne
16:34 01 Sep 16
Super nice owner, great customer service, cares about customer, good prices.
Brittney Montgomery
17:01 01 Jul 16
Khaled Alhajeri
05:54 26 Feb 16
Shant Joukjian
08:13 18 Aug 15
Great selection, reasonable prices and very knowledgeable! We will be back!
Paul Jeanie
08:42 28 Sep 14
